Treating Customers Fairly assessments East Anglia

The FSA have announced the next programme of Treating Customers Fairly Assessments and these are to take place in September and October 2010.

As previously, the assessments will be either by telephone or face to face at a central location.

To help Firms, the FSA are holding a series of TCF Roadshows in the "Region"


Orsett Hall Hotel, Orsett (Essex) 21st and 22nd June.

Huntingdon Marrott Hotel, Huntingdon 7th and 8th July.

Eastwood Hall, Nottingham 21st and 22nd July.

Firms are permitted to send a maximum of two delegates per Firm and bookings need to be made by 28 May. As places are limited it is advisable to reserve a place early.

In July the FSA will inform Firms when their specific assessment will take place and ask for pre assessment information - see my previous article for details.

Those Firms that have policies in place; good management information to support the six key outcomes and have a top to bottom tcf culture have nothing to fear.

Those with issues may be torn between watching the footy and updating their gap analysis.