Claims Management Companies - part one

Key points to consider :

•The Financial Guidance and Claims Act 2018

•CP 18/15 – 264 pages 

•1 April 2019 – FCA takes over (subject to Parliamentary approval)

•New Rules to apply – pre sale; regular updates; clarity on fees; marketing; 

  disclosure of Ombudsman (free) services

•All calls will need to be recorded – 12 month  retention

•Capital resourses requirements

•Client Money controls – appoint a Person Accountable for Client Money

•Lead generation and Data Protection issues

•Complaints handling and Firms will be  subject to FOS


Compliant Solutions Limited

 - experts in helping Financial Services Businesses deal with the business challenges of Financial Conduct Authority Compliance - for help contact ian@compliantsolutions.co.uk


Or visit www.compliancetips.co.uk